Letter from the Executive Director:

We’re excited to announce the new chat feature on our website, allowing you to reach out to us anytime you need assistance, beyond the traditional business hours. This enhancement is part of our commitment to provide timely support and ensure that you’re always heard and helped when it matters most.

It became clear to me that, as a single point of contact, I couldn’t always provide the support our peers need, especially during weekends. This prompted the idea of establishing a dedicated resource from ASCEND who would be available at all times to assist with questions and alleviate any concerns about our services, ensuring that help is always just a message away.

Thank you for your patience as we work through the initial challenges of this new system. Currently, I am the sole person overseeing the feature, but rest assured, we are actively expanding our team and aim to have full 24/7 support available within the next couple of months to better assist you and our peers.

At ASCEND, we are deeply committed to your health and wellness, understanding the crucial role recovery plays in that journey. With my 15 years of sobriety and a team of staff members who also have personal recovery experience, we are here to offer support, share valuable tips, and help you navigate cravings or challenging situations. Just as air is essential for life, so is sobriety—it’s vital for living fully and healthily.

Michelle L. Beyer